Average transit times to the United States from our domestic warehouse: 2-14 Business days
Average transit times to the United States from our international warehouse: 5 - 20 Business days.
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.
We accept returns for items requested within 7 days of receiving the item. Returns are only accepted for damaged or faulty goods. If you are unhappy with your order or you have received a faulty item, please reach out to us at support@witchsupplyco.com and we will be able to assist you. For any items being returned to us, you will be expected to cover the cost of shipping the item to us unless the reason for the return is our error.